When returning your item(s), please be aware that we do not cover the cost of postage for the return. It is essential to include your order number within the parcel; otherwise, a refund cannot be processed.
To initiate a return, please fill out the 'Contact us' form available on our website. You will receive a response within 24 hours, which will include the complete returns address and any additional information required.
Our return policy is valid for two weeks, commencing from the date you receive your item.
All items must remain unworn and retain their original tags & packaging.
- They should be unwashed
- All labels must be affixed
- Items must be unused and not worn
- There should be no traces of makeup, fake tan, or other blemishes
- Items must not carry any odors from washing powder, smoke, perfume etc
Faulty Items
All of our products undergo a thorough inspection for any visible defects prior to shipment. In the unlikely event that you receive a defective item, we kindly ask you to reach out to us through the 'Contact Us' form available on our website. Please provide details along with a photograph of the defect, enabling us to address the issue promptly.
Terms Of Refund
We may not issue a refund if items are returned outside the guidelines of our Returns Policy and in such cases, those items might be sent back to you.
Please be advised that we do not provide free returns, nor will we reimburse the original shipping fees, except in instances of defective items. All returns must be shipped at your own expense.